Dental FAQ

The below list of Frequently Asked Questions have been compiled from real life questions answered by Dr. Archie and the team at Floss & Gloss Dental. Do you have a dental query ? Contact us.

What sort of teeth whitening procedures do you use?

A. We utilise an at-home tray whitening system. It involves comprehensive exam, teeth clean and restoration if required. We then make custom fitted trays, which are used at home, with our dental “bleaching” gel. It’s best to come in to assess whether it would be appropriate for your teeth.
If you already have retainers, these can most likely be used.

Do you bulkbill, (i.e. no out-of-pocket expense)?

A. Dentistry is unfortunately not a Medicare-covered health option – similar to optical or physiotherapy so there is no Medicare fee, and therefore no bulk billing. Depending on your level of treatment required, a payment plan could be arranged.

How much it is to get an assessment and proposed treatment plan?

A. We charge $59 for a consultation. With this we will be about to give you a guide as to what you require. A comprehensive examination with any necessary x-rays plus de-scaling and polishing of your teeth will be discussed.

Do you do gold work? i.e. fully gold tooth/teeth.

A. Yes we still do gold crowns where required and full gold teeth for cosmetic purposes. It’s a gold alloy and is a great material – it just doesn’t look like a tooth. A consultation is recommended first where your requirements can be discussed.

What is the approximate cost of a tooth removal without private health insurance?

A. It’s hard to say without an x-ray and it depends on the complexity. It’s best to get to them before they become painful as the bigger the holes get, the harder they will be to remove.

I know I need a tooth pulled out, but I am way past “scaredy cat” stage with my fear. What can you do to even get me in the door?

A. There’s not a lot we can do to get you in the door. When you are here, however, we can do our best to relax you. We can also offer some sedative tablets such as Valium to help take the edge off. We also utilise Penthrox sedation technique.Penthrox is a revolutionary inhaled pain relief product, which will provide you with immediate pain and anxiety relief. Penthrox is the combination of an inhaler device and a pharmaceutical agent that has been used in Australia for over 30 years by healthcare professionals for the provision of immediate pain relief. Penthrox will provide you with strong pain relief while at the same time helping you feel more comfortable. And you are in control of the level of your relief, simply by inhaling Penthrox through the Penthrox Inhaler It is the most comfortable system on the market and makes the dreaded needle virtually, if not totally painless! If your phobia is too extreme, the option for a general anesthetic might be needed. I would recommend a consultation first to assess your teeth and phobia, (where no dental work is physically completed – just a discussion had), then we can plan things from there as well as give you estimates.

How much notice do you need for a consult and are you open on weekends?

A. We can usually get you in within a week for a consultation. If you want something done, we keep appointments free for those with toothaches every day. If you phone us at 8.30am, you should be able to get one. Weekend appointments are also available on Saturdays from 8.30am to 12.30pm if required.

I have lots of spaces where I have had extractions – what are the options for replacing the missing teeth?

A. There are generally three ways of replacing missing teeth. Two of these options are “fixed” options – implants and dental bridges. The third option is removable – a denture. Each has their advantages and disadvantages.
Dental Implants – these are a stand alone option that doesn’t rely on other teeth to support the missing tooth replacement. They are the most natural type of tooth replacement but require a surgical procedure to place the implant and time for the dental implant to “fuse” in place. It can take between 3-12months before a tooth is replaced though a temporary denture can be worn in the interim. The approximate cost is $4500 for the implant placement and crown.
Dental bridges – These rely on the two teeth either side of the missing tooth to be utilised to secure the bridge. Extra hygienic maintenance is required to keep the bridge clean and complication a complication of the natural teeth can affect the longevity of the bridge.

My 7 year old son starts football soon. Do you make mouth guards for little guys?

A. It’s great that you are looking at protecting his new teeth! Yes we make custom fit mouthguards. Since his mouth is growing and teeth erupting, its best to get the moulds of his teeth a week before he first needs it. We have a great range of colours, and can customise it to have your name on it as well.

What is the average cost for a tooth extraction? I have several I think need to come out.

A. It’s best to come in for a consultation first so we can assess your needs. What I recommend is we take a chair side X-Ray and would then advise on the course of necessary action.

Do you still have the free dental days? Is there any difference in price for disability pensioners?

A. At this stage, we don’t know when the next free day will be. We do offer discount for pensioners. Please call us to find out.

Just wondering if you have HiCaps or are you a Medibank Private or MBF preferred provider?

A. Yes we have HiCaps, which allows you to claim your health fund rebate on the spot. We are not preferred providers for either but can still claim the rebates for these two health funds via the HiCaps machine.

Do you use mercury in your clinic?

A. I’m assuming you are asking about dental amalgam and my preference is to use composite resin for fillings and not to use amalgam. We are a mercury free practice. Composite resin is a tooth-coloured filling material that is bonded to a tooth and has good adaptation to cavity walls.

I have had work done at another dentist – are they able to send through my patient records?

A. We can request patient records from another dentist no problem. The best option is to visit our surgery, and collect a form which you will need to fill out to request these records. We can then send this form on your behalf to your previous dentist, or you can post/deliver it yourself. Having existing records available is very advantageous as this will enable us with a better knowledge of your overall oral health history and may assist us in your treatment.

How much does a dental appointment cost and can I pay it off rather than pay upfront?

A. The cost of a consultation is $59. During this consultation, your teeth can be assessed, a treatment plan developed and various payment options available can be discussed.

Do you do normal everyday dentistry or are you specifically a specialty dentist?

A. Floss & Gloss Dental performs normal, everyday dentistry around the year.

I have two little girls – one is four, the other almost two. When should I take them for their first dentist visit, and what kind of cost would I be looking at?

A. If you bring them in at the same time you book your own examination and clean, there will be no charge to have a look at their teeth. If you book separate appointments for them, the cost will be $59 each.

Hi, I have a wisdom tooth coming and was wondering how much it would cost to remove (if needed)?

A. The costs will be depend on the difficulty. What I suggest is you have a full mouth x-ray done prior and have a consultation so we can assess the situation.

I have a tooth deemed “dead” after a sporting accident. It is still in place and looks normal except it is grey and discoloured. Will whitening be an option? Or tooth replacement?

A.A. Usually an x-ray is required to give a definitive answer first. Often with cases like this, treatment requires a root canal procedure followed by internal bleaching of the tooth. On consultation we may offer you to have a crowns or tooth replacement accordingly.